Return Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return Shipping
Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped, damaged item). We recommend using a trackable shipping method to ensure the safe return of the product. In cases where we are responsible for the return shipping cost, we will provide you with a prepaid shipping label.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or variant, we recommend initiating a return for the unwanted item and placing a new order for the desired item on our website.
Non-Returnable Items
Certain items are not eligible for return due to hygiene reasons or other restrictions. These may include but are not limited to [list of non-returnable items]. If you have any doubts about whether an item can be returned, please contact our customer support team before initiating the return process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team within 2 days of receiving the item. We will work with you to resolve the issue and provide instructions on how to return the item, if necessary.
Contact Us
If you have any questions or concerns about our Return Policy, or if you need assistance with a return, please don't hesitate to Contact. We are here to help you have a hassle-free shopping experience.
Your satisfaction is important to us, and we appreciate your understanding of our return policy.
